Frequently Asked Questions

Please contact our customer support team at support@kamastorelondon.com for more nformation

GENERAL

Is it possible to buy in a store?

At the moment we only deal with online orders. In future, we will have a shop everywhere soon. Keep asking!

What are your security and data protection clarifications?

Your privacy is very important to us. We use industry-standard high-end security that includes SSL. Any information provided by you goes straight to our online pharmacy with the current order and gets updated into our certified safety network.

Is the sale of these prescription medicines on the internet legal?

Yes, we sell all legal medicines.

What is Generic?

Generic drugs contain the same active ingredient as is contained in the well-known brand medicines.

Generic medicines are as good as branded medicines. However, they are considerably cheaper.

Many health insurance companies place great value on the fact that nowadays the generic version of a medicine is prescribed as long as it is medically necessary and safe.

PAYMENT & DELIVERY

Is there a withdrawal protection for my order?

Yes, in this case, please contact us immediately on +44 744 8434 917.

What are your shipping rates and how is data protection?

All our shipping rates and data protection is mentioned in the given price of the medicine. You do not need to pay any extra amount. If the order is confirmed, then it is sent within 24-48 hours according to the availability of the drug.

What are your shipping charges and how do you protect customer data?

The given medicine price is already inclusive to our shipping rates. You do not need to pay extra for shipping. We keep our customer data on a private and secure server and never share it with any third party websites.

What are your shipping and delivery time?

Once we get payment confirmation, your order will be shipped within 20-24 hours. However, due to Coronavirus pandemic, the deliveries may take 8-14 days.

ORDERING

Can I return my medicine for a refund?

No, it is not possible for us to refund or exchange the medicine once delivered or shipped. If in case, your package gets damaged or you have not received it in time, then we will resend it or we will refund.

HOW TO BUY WITH US

Steps 1: - Navigate to websites

The first step is to open the website and check the medicine that you want to order. You can check the medicine by browsing our product page.

Step 2: - Login/Register Page

Once you select the item click on the “add to cart” button. This will take you to the “checkout page”. Now, from here you can easily register as a new customer or simply log in by filling your email address and password.

Step 3:- Dispensing Process

Once you receive the receipt of your order, we will ship the order as soon as possible.

Step 4: - In the Mail

You will get an email once the order is shipped with the shipping and tracking details.

Step 5: - Successfully Delivered

This is the last and the final step. You get the order within time.